Terms of Service

Last Updated: November 12, 2026

Welcome to casviquo. These Terms of Service govern your access to and use of our website, online store, products, and related services. By visiting our website or placing an order, you agree to these terms and the applicable laws and regulations.

Please read these terms carefully before using our services. If you do not agree with these conditions, please discontinue using the relevant services.

1. General Terms

Our online store provides customers with access to product information, shopping facilities, payment processing, shipping arrangements, and customer support.

We reserve the right to update, modify, suspend, or discontinue website features or services where reasonably necessary. Changes may be made to maintain website functionality, improve customer experience, address security concerns, or comply with legal requirements.

2. Eligibility

By using this website, you confirm that you are legally permitted to enter into a purchase transaction under the laws applicable to you.

If you are under the age of legal majority in your jurisdiction, you should use the store only with the involvement of a parent or legal guardian where required by law.

3. Customer Information

Customers agree to provide accurate, current, and complete information when placing an order or contacting our support team.

This includes your name, email address, telephone number, billing information, and delivery address. You are responsible for reviewing the information before submitting an order.

Incorrect or incomplete information may cause payment verification issues, delivery delays, failed delivery attempts, or difficulties communicating with you.

4. Product Information and Availability

We make reasonable efforts to present accurate product descriptions, images, prices, and specifications. However, product appearance may vary depending on screen settings, lighting, production variations, or other circumstances.

We do not guarantee that every product will remain available at all times. Product availability may change without prior notice.

We reserve the right to correct inaccurate information, update descriptions, and modify or remove products where necessary, subject to applicable consumer rights.

5. Prices and Currency

Unless otherwise stated, prices and shipping charges are displayed in United States Dollars (USD).

Prices may change from time to time. Such changes will not ordinarily affect the agreed price of an order that has already been accepted, except where correction of an obvious pricing error or applicable law requires otherwise.

Customers are responsible for reviewing the final order total before submitting payment.

6. Payment Terms

Payments are processed through Authorize.Net. Available card options include Visa, Mastercard, American Express, JCB, Discover, and Diners Club, subject to checkout availability.

By submitting payment, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Transactions may be subject to verification and authorization by the payment processor and relevant financial institution. An order may not proceed to fulfillment until payment has been successfully authorized.

7. Order Acceptance

Submitting an order constitutes an offer to purchase the selected products. An automated confirmation does not necessarily mean that an order has been finally accepted or dispatched.

We reserve the right to review, reject, or cancel orders in appropriate circumstances, including suspected fraud, payment authorization failure, inaccurate pricing, product unavailability, or incomplete order information.

If payment has already been collected for an order that is canceled, an appropriate refund will be initiated to the original payment method.

8. Shipping and Delivery

Our standard shipping fee is $9.50 USD, and the estimated delivery period is 5–8 business days.

Eligible orders with a minimum purchase amount of $169.99 USD qualify for free standard shipping.

Delivery estimates are not guaranteed dates. Weekends, public holidays, customs procedures, carrier operations, weather, and unforeseen circumstances may affect delivery.

9. Returns and Refunds

Eligible purchases may be returned within 30 days from the date of delivery. Approved eligible returns receive free return shipping and are not subject to a restocking fee. Our restocking fee is 0%.

After a return is approved, refunds are generally processed within 3–5 business days. The bank or payment provider normally requires an additional 5–10 business days to credit the funds, with some transactions taking up to 15 business days.

Customers should review our Returns and Refunds Policy for complete procedures and conditions.

10. Acceptable Website Use

You agree not to use our website for unlawful activities, fraudulent transactions, unauthorized access, distribution of malicious software, or infringement of another person's rights.

You must not attempt to interfere with website operations, access restricted systems without authorization, or misuse website content and functionality.

11. Intellectual Property

Unless otherwise indicated, website text, graphics, layouts, product descriptions, and branding materials may be protected by intellectual property laws.

You may use website content for personal shopping and informational purposes. Reproduction, commercial distribution, modification, or unauthorized exploitation of protected materials is not permitted without appropriate authorization.

12. Third-Party Services

Our store may rely on third-party services for payment processing, website hosting, delivery, security, and other operational functions.

These services may have separate terms and privacy policies. Their independent operations are not controlled entirely by casviquo.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses arising from website interruptions, external network failures, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any liability, warranty, or consumer right that cannot legally be excluded or limited.

14. Governing Law and Consumer Rights

Our services and transactions are subject to applicable laws and regulations. Mandatory consumer protection rights remain unaffected by these terms.

Where a provision of these terms conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

15. Changes to These Terms

We may revise these terms to reflect changes to our store, services, or legal requirements. Updated versions will be published on this page with a revised date.