Terms of service

Terms of Service

Last Updated: November 12, 2026

Welcome to casviquo. These Terms of Service govern your access to and use of our online store, website content, products, and related services. By browsing our website or placing an order, you agree to comply with these terms and all applicable laws.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should discontinue using the services covered by them.

1. General Conditions

Our online store provides customers with access to product information, shopping services, payment facilities, and customer support. We reserve the right to update, modify, or discontinue any part of our website or services when reasonably necessary.

We may refuse service, cancel transactions, or restrict access when necessary to prevent fraud, protect customers, maintain website security, or comply with legal obligations.

2. Eligibility and Account Information

By using our website, you confirm that you are legally permitted to enter into a binding transaction under the laws applicable to you. If you are under the age of legal majority in your jurisdiction, you should use our store only with the involvement of a parent or legal guardian where required.

You agree to provide accurate and complete information when placing an order, including your name, email address, telephone number, billing details, and delivery address.

Customers are responsible for ensuring that their submitted information is correct. Incorrect addresses or contact details may cause delivery delays, failed deliveries, or additional arrangements.

3. Product Information

We make reasonable efforts to present products, descriptions, images, and specifications accurately. However, the appearance of products may vary slightly depending on screen settings, lighting, manufacturing variations, or other factors.

Product descriptions and images are provided for general informational purposes. If you have a question about a product's characteristics, availability, or suitability, please contact us before purchasing.

We reserve the right to correct errors, update product information, and change product availability without prior notice, subject to applicable consumer laws.

4. Prices and Payment

All prices displayed in our store are expressed in United States Dollars (USD), unless otherwise stated. Product prices, delivery charges, and applicable taxes will be presented during the shopping and checkout process.

We reserve the right to change prices at any time. However, changes to displayed prices will not ordinarily alter the agreed price of an order that has already been accepted, except where correction of an obvious pricing error or applicable law requires otherwise.

Payments are processed through Authorize.Net. Supported card payment options include Visa, Mastercard, American Express, JCB, Discover, and Diners Club, subject to availability at checkout.

By submitting a payment, you confirm that you are authorized to use the selected payment method and that the information supplied is accurate.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products. An automated order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to review, reject, or cancel an order in appropriate circumstances, including suspected fraudulent activity, payment authorization failure, inaccurate pricing, product unavailability, or incorrect order information.

If payment has already been collected for an order that is subsequently canceled, an appropriate refund will be initiated to the original payment method.

6. Shipping and Delivery

Our standard delivery option is offered at a fixed shipping rate of $9.50 USD. The estimated delivery time is 5–8 business days, subject to the destination, carrier operations, and other delivery conditions.

Customers whose eligible orders meet the minimum purchase amount of $169.99 USD qualify for free shipping, subject to the applicable checkout calculation and delivery conditions.

Delivery estimates are not guarantees. Weekends, public holidays, customs procedures, carrier disruptions, and circumstances outside our reasonable control may affect delivery.

Further details are provided in our Shipping Policy.

7. Returns and Refunds

Our store offers a 30-day return period beginning on the date of product delivery. Eligible returns have free return shipping and no restocking fee.

Approved refunds are generally processed within 3–5 business days. After issuance, banks and payment providers typically require another 5–10 business days to credit the funds, although some transactions may take up to 15 business days.

Customers should review our Refund and Return Policy for the complete procedures and applicable conditions.

8. Acceptable Use

You agree not to use our website for unlawful activities, fraudulent purchases, unauthorized access, distribution of malicious software, interference with website operations, or infringement of another person's rights.

You must not attempt to disrupt the website, collect personal information from other users without authorization, or misuse any website content or functionality.

9. Intellectual Property

Unless otherwise stated, the content presented on our website, including text, graphics, product descriptions, layouts, branding, and other materials, is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization.

10. Third-Party Services

Our store may use third-party services to support payments, website hosting, shipping, analytics, and other operational functions. These services may be governed by separate terms and privacy policies.

We are not responsible for independent third-party websites or services to the extent permitted by applicable law. Customers should review the relevant terms before using external services.

11. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses arising from the use of our website, delays caused by external service providers, or events beyond our reasonable control.

Nothing in these terms excludes or limits any consumer rights, warranties, or liabilities that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may revise these Terms of Service when necessary. Updated terms will be published on this page, and the revised date will be indicated above. Continued use of our store after changes take effect constitutes acceptance to the extent permitted by law.